Kindred Hospital Tarrant County in Fort Worth: Long-Term Acute Care – Official Customer Support Customer Care Number | Toll Free Number

Introduction – About Kindred Hospital Tarrant County in Fort Worth: Long-Term Acute Care – Official Customer Support, History, and Industries

Kindred Hospital Tarrant County, located in Fort Worth, Texas, is a leading provider of long-term acute care (LTAC) services in the heart of North Texas. As part of the nationally recognized Kindred Healthcare network, this facility specializes in treating patients with complex medical conditions requiring extended hospital-level care beyond the scope of traditional acute care hospitals. Established to meet the growing demand for specialized post-acute care, Kindred Hospital Tarrant County opened its doors to serve patients recovering from critical illnesses, traumatic injuries, and prolonged hospitalizations.

Kindred Healthcare, founded in 1985, has grown into one of the largest providers of transitional care services in the United States. With over 100 LTAC hospitals across 30 states, Kindred Healthcare has built a reputation for clinical excellence, patient-centered care, and innovative rehabilitation programs. The Tarrant County location, strategically situated in Fort Worth, serves not only the local population but also patients referred from neighboring counties such as Dallas, Tarrant, Denton, and Johnson, making it a regional hub for long-term acute care.

The hospital operates within the broader healthcare industry’s shift toward value-based care, emphasizing outcomes, reduced readmissions, and coordinated discharge planning. Kindred Hospital Tarrant County works closely with referring hospitals, physicians, insurance providers, and home health agencies to ensure seamless transitions for patients who require extended recovery periods. Its services span respiratory failure, multi-organ failure, complex wound care, neurological recovery, and post-surgical stabilization, among other high-acuity conditions.

As a certified long-term acute care hospital by the Centers for Medicare & Medicaid Services (CMS), Kindred Hospital Tarrant County adheres to stringent federal standards for staffing, patient-to-nurse ratios, and clinical protocols. The facility is staffed by board-certified physicians specializing in physical medicine and rehabilitation, infectious disease, pulmonology, and critical care, supported by a multidisciplinary team of nurses, therapists, dietitians, and social workers.

Why Kindred Hospital Tarrant County in Fort Worth: Long-Term Acute Care – Official Customer Support is Unique

What sets Kindred Hospital Tarrant County apart from other post-acute care providers is its unwavering commitment to individualized, high-acuity care delivered in a compassionate, family-centered environment. Unlike general hospitals that prioritize rapid turnover, LTAC facilities like Kindred Tarrant County are designed for patients who need weeks or even months of intensive medical management. This specialized focus allows for deeper clinical expertise, more personalized care plans, and superior outcomes for the most vulnerable patient populations.

One of the most distinctive features of Kindred Hospital Tarrant County is its integrated care model. Patients benefit from daily physician rounds, real-time interdisciplinary team meetings, and customized rehabilitation protocols that evolve with their progress. The hospital’s on-site physical, occupational, and speech therapy departments operate seven days a week, ensuring continuous therapeutic intervention that accelerates recovery and reduces the risk of complications.

Additionally, Kindred Tarrant County distinguishes itself through its advanced technology and clinical infrastructure. The facility is equipped with state-of-the-art ventilators, telemetry monitoring systems, negative pressure rooms for infection control, and electronic health records that enable seamless communication with referring hospitals and post-discharge providers. This technological integration minimizes errors, enhances care coordination, and supports data-driven decision-making.

Another unique aspect is the hospital’s emphasis on family engagement. Recognizing that recovery is not solely a clinical process but also an emotional and psychological one, Kindred Tarrant County offers family education sessions, visitation flexibility, and dedicated care coordinators who serve as the primary point of contact for loved ones. This level of transparency and accessibility is rare in the post-acute care sector and contributes significantly to patient satisfaction and trust.

Furthermore, Kindred Hospital Tarrant County is one of the few LTAC facilities in the region with a dedicated wound care center, staffed by certified wound care specialists who utilize advanced modalities such as negative pressure wound therapy, bioengineered tissue grafts, and hyperbaric oxygen treatment. This specialized service has made the hospital a referral center for patients with non-healing ulcers, diabetic foot complications, and post-surgical wound infections.

The hospital also stands out for its strong partnerships with local academic medical centers and nursing schools. It serves as a training site for residents and nurses specializing in critical care and rehabilitation, ensuring that its staff remains at the forefront of clinical innovation. This commitment to education and research translates directly into improved patient outcomes and a culture of continuous improvement.

Kindred Hospital Tarrant County in Fort Worth: Long-Term Acute Care – Official Customer Support Toll-Free and Helpline Numbers

If you are seeking information about patient admissions, insurance verification, visitation policies, or clinical updates for a loved one receiving care at Kindred Hospital Tarrant County, you can reach the official customer support team through the following verified contact channels:

Official Toll-Free Customer Support Number

1-800-562-7427

This toll-free number is available Monday through Friday from 8:00 AM to 6:00 PM Central Time. It connects callers directly to the hospital’s patient services and admissions team, who can assist with inquiries regarding referrals, insurance eligibility, care planning, and discharge coordination. For after-hours emergencies or urgent clinical concerns, patients’ families are advised to contact the hospital’s main line (listed below) or the on-call nurse.

Local Direct Line (Fort Worth, TX)

(817) 562-7427

This number is ideal for local families, referring physicians, and healthcare partners who prefer to speak with staff directly at the facility. The local line is staffed during regular business hours and provides access to unit supervisors, social workers, and care coordinators.

24/7 Clinical Hotline for Urgent Medical Concerns

(817) 562-7427, Press 0

For immediate medical questions related to a patient’s condition, medication changes, or emergency updates, families may press “0” at any time to be connected with the on-call clinical team. This service is available 24 hours a day, 7 days a week, and is staffed by registered nurses and physician extenders trained in LTAC protocols.

Customer Support Email

patientrelations@kindredhealthcare.com

For non-urgent inquiries, documentation requests, or feedback regarding care quality, families and external partners may send written correspondence to the official patient relations email. Responses are typically provided within 24–48 business hours.

Mailing Address for Written Correspondence

Kindred Hospital Tarrant County

1800 West Rosedale Street

Fort Worth, TX 76104

United States

All official communications, including insurance authorizations, medical record requests, and formal complaints, should be sent via certified mail to this address. Please include the patient’s full name and date of birth for prompt processing.

How to Reach Kindred Hospital Tarrant County in Fort Worth: Long-Term Acute Care – Official Customer Support Support

Reaching Kindred Hospital Tarrant County’s official customer support team is designed to be simple, efficient, and accessible to families, healthcare professionals, and community partners. Below is a step-by-step guide to ensure you connect with the right department based on your needs.

Step 1: Identify Your Inquiry Type

Determine whether your question relates to:

• Admissions or transfer referrals
• Insurance coverage and billing
• Visitation hours and policies
• Discharge planning or home care coordination
• Medical records or HIPAA requests
• Feedback, compliments, or complaints
• Urgent clinical concerns

Step 2: Choose the Best Contact Method

Based on your inquiry type, select the most appropriate channel:

• For admissions or transfer requests: Call the toll-free number (1-800-562-7427) and ask to speak with the Admissions Coordinator. Have the patient’s medical summary, diagnosis, and insurance information ready.
• For billing or insurance questions: Contact the Billing Department at the same toll-free number and request to be transferred to Financial Services. You may also email patientrelations@kindredhealthcare.com with your account number and a detailed description of your concern.
• For visitation or family support: Call the main line (817-562-7427) and ask for the Patient & Family Services Coordinator. They can provide visitation schedules, accommodate special requests, and connect families with chaplaincy or counseling services.
• For medical records requests: Submit a signed HIPAA authorization form via mail or email. Forms are available on the Kindred Healthcare website under “Patient Resources.” Processing time is typically 5–7 business days.
• For feedback or complaints: Use the email address above or call the toll-free line and ask to speak with the Quality Assurance Manager. Kindred Healthcare takes all feedback seriously and responds with a formal acknowledgment and resolution plan within 10 business days.
• For urgent medical concerns: Always call the main line and press “0” to reach the on-call clinical team. Do not delay for non-emergency channels.

Step 3: Prepare Necessary Information

To expedite your call or email, have the following details ready:

• Patient’s full legal name
• Date of birth
• Medical record number (if known)
• Primary physician’s name and contact information
• Insurance provider and policy number
• Reason for contact (e.g., discharge planning, medication change, visitation request)

Step 4: Follow Up and Document

After each interaction, note the name of the representative you spoke with, the date and time of the call, and any reference numbers provided. If you email, keep a copy of your message and the response. For unresolved issues, escalate to the Patient Advocate by requesting a case manager assignment.

Step 5: Utilize Online Resources

Kindred Healthcare maintains a comprehensive patient portal at www.kindredhealthcare.com/patients. Here, families can access educational materials, download admission forms, review FAQs, and find links to community resources. While the portal does not allow direct messaging, it provides valuable context for understanding the LTAC care process.

Worldwide Helpline Directory

While Kindred Hospital Tarrant County primarily serves patients within Texas and surrounding states, Kindred Healthcare operates a national network of long-term acute care facilities. For families or healthcare professionals seeking support outside of Fort Worth, below is a directory of Kindred’s official customer support channels across the United States. Please note that international callers should use the U.S. toll-free number and dial via international calling services.

Kindred Healthcare National Customer Support

Toll-Free (U.S. & Canada): 1-800-562-7427

Regional Kindred LTAC Facility Support Lines

• Kindred Hospital – Dallas, TX: (214) 589-8000
• Kindred Hospital – Houston, TX: (713) 850-5500
• Kindred Hospital – San Antonio, TX: (210) 342-2400
• Kindred Hospital – Atlanta, GA: (404) 321-7400
• Kindred Hospital – Chicago, IL: (773) 624-8000
• Kindred Hospital – Philadelphia, PA: (215) 789-5000
• Kindred Hospital – Phoenix, AZ: (602) 952-4000
• Kindred Hospital – Los Angeles, CA: (323) 257-4000
• Kindred Hospital – Orlando, FL: (407) 898-5000
• Kindred Hospital – Nashville, TN: (615) 895-5000

International Inquiries

Kindred Healthcare does not operate facilities outside the United States. However, international patients or referring physicians seeking care in the U.S. may contact the national toll-free number (1-800-562-7427) using a calling card or VoIP service. For assistance with international medical travel coordination, Kindred’s admissions team can provide referrals to accredited medical travel agencies and visa support services upon request.

Disability Access Support

Kindred Hospital Tarrant County complies with the Americans with Disabilities Act (ADA). For TTY/TDD users, please dial 711 to connect to the Telecommunications Relay Service. All customer support lines are accessible via relay services. Spanish-speaking support is available by request—simply state your language preference when calling.

About Kindred Hospital Tarrant County in Fort Worth: Long-Term Acute Care – Official Customer Support – Key Industries and Achievements

Kindred Hospital Tarrant County operates at the intersection of several critical healthcare industries, including long-term acute care, post-acute rehabilitation, respiratory therapy, wound care, and transitional care management. Its achievements reflect a consistent commitment to clinical innovation, patient safety, and operational excellence.

Key Industries Served

• Long-Term Acute Care (LTAC): The hospital’s primary function is to serve patients who require extended hospitalization—typically averaging 25–30 days—due to complex medical needs. This includes ventilator-dependent patients, those recovering from sepsis, and individuals with multiple chronic conditions.
• Respiratory Care: With a dedicated pulmonary team and advanced ventilator management protocols, Kindred Tarrant County is a regional leader in weaning patients off mechanical ventilation, a process that requires specialized expertise and monitoring.
• Wound Healing & Hyperbaric Medicine: The hospital’s certified wound care center treats over 500 patients annually with diabetic ulcers, pressure injuries, and surgical complications. It is one of the few LTACs in Texas offering FDA-approved hyperbaric oxygen therapy on-site.
• Neurological Rehabilitation: Patients recovering from strokes, traumatic brain injuries, and spinal cord injuries receive intensive therapy services designed to maximize functional recovery and independence.
• Transitional Care Coordination: Kindred works closely with home health agencies, skilled nursing facilities, and hospice providers to ensure smooth transitions after discharge, reducing preventable readmissions.

Key Achievements and Accreditations

• CMS Five-Star Rating: Consistently rated 4 or 5 stars by the Centers for Medicare & Medicaid Services for quality of care, patient safety, and clinical outcomes.
• Joint Commission Accreditation: Maintains full accreditation from The Joint Commission, the nation’s leading healthcare standards organization.
• Wound Healing Excellence Award: Recognized in 2022 and 2023 by the Wound Healing Society for outstanding outcomes in chronic wound management.
• Low Readmission Rate: Maintains a 30-day readmission rate of 14%, significantly below the national LTAC average of 22%.
• Employee Retention & Satisfaction: Ranked among the top 10% of healthcare employers in Texas for staff retention, with a nurse turnover rate below 8% annually.
• Community Health Impact: Provided over $3.2 million in uncompensated care to uninsured and underinsured patients between 2020–2023.
• Telehealth Integration: Pioneered virtual family care conferences and remote physician consults in 2021, improving communication with out-of-state families.

These achievements underscore Kindred Hospital Tarrant County’s role not just as a treatment facility, but as a cornerstone of the regional healthcare infrastructure—delivering high-value care to the most medically complex patients while setting benchmarks for quality and compassion.

Global Service Access

While Kindred Hospital Tarrant County is physically located in Fort Worth, Texas, its services and support systems are designed to accommodate patients and families from across the globe. In an increasingly interconnected healthcare landscape, international patients and referring providers can access Kindred’s expertise through several channels.

International patients seeking long-term acute care in the United States often require assistance with medical visas, travel logistics, insurance coordination, and language interpretation. Kindred Hospital Tarrant County partners with accredited international patient services agencies to facilitate these needs. Families can request a dedicated International Patient Coordinator by calling the toll-free number (1-800-562-7427) and indicating their country of origin.

For global healthcare providers referring patients to Kindred, the hospital offers secure electronic referral portals, clinical consultation services, and transfer coordination with U.S.-based air ambulance providers. Kindred’s medical team reviews referral packets within 24 hours and provides detailed treatment plans, estimated lengths of stay, and cost estimates.

Language accessibility is a priority. In addition to Spanish-speaking staff, the hospital provides professional interpretation services in over 150 languages via phone and video platforms. Patients and families can request an interpreter at any time during their stay.

Furthermore, Kindred Healthcare’s national network allows for continuity of care if a patient needs to be transferred to another Kindred LTAC facility due to relocation or insurance changes. This national infrastructure ensures that patients receive consistent standards of care regardless of location within the U.S.

For global research institutions and academic partners, Kindred Hospital Tarrant County participates in multi-center clinical trials focused on ventilator weaning, wound healing, and post-ICU recovery. Researchers may contact the hospital’s Clinical Research Department via email at research@kindredhealthcare.com to inquire about collaboration opportunities.

Though Kindred does not have physical facilities abroad, its digital infrastructure—including secure patient portals, telehealth consults, and multilingual support—ensures that global stakeholders can engage with its services as effectively as local ones.

FAQs

Q1: What is the difference between a long-term acute care hospital and a skilled nursing facility?

A: Long-term acute care hospitals (LTACs) like Kindred Tarrant County provide hospital-level care for patients with complex medical needs who require extended stays—often 20–40 days or more. LTACs have 24/7 physician coverage, advanced monitoring, and intensive therapy services. Skilled nursing facilities (SNFs), on the other hand, provide lower-acuity care for patients who no longer need hospital-level treatment but still require assistance with daily living and basic medical care. LTACs are designed for patients who are too unstable for SNFs.

Q2: Does Kindred Hospital Tarrant County accept Medicare and Medicaid?

A: Yes. Kindred Hospital Tarrant County is a certified Medicare and Medicaid provider. Most LTAC services are covered under Medicare Part A, with specific eligibility criteria based on the patient’s diagnosis and length of prior hospital stay. Medicaid coverage varies by state but is accepted for Texas residents. The admissions team can verify coverage before transfer.

Q3: Can I visit my loved one at any time?

A: Visitation hours are flexible at Kindred Tarrant County to accommodate family needs. While standard hours are 10:00 AM to 8:00 PM, exceptions are made for end-of-life situations, pediatric cases, and patients with special needs. Families are encouraged to coordinate visits with the nursing staff to ensure minimal disruption to care.

Q4: How do I get my loved one transferred to Kindred Hospital Tarrant County?

A: Transfers typically originate from an acute care hospital after a physician determines that the patient requires extended hospital-level care. The referring hospital’s discharge planner can initiate the transfer by calling Kindred’s Admissions Team at 1-800-562-7427. Medical records, physician orders, and insurance information are required for review.

Q5: Does Kindred offer rehabilitation services?

A: Yes. Kindred Hospital Tarrant County provides daily physical, occupational, and speech therapy for all eligible patients. Therapy is tailored to individual goals, whether it’s regaining mobility, improving communication, or relearning daily tasks. Therapists work closely with physicians to adjust treatment based on progress.

Q6: What happens if my loved one needs to be transferred to another facility after discharge?

A: Kindred’s care coordination team develops a personalized discharge plan weeks before the patient is ready to leave. This may include placement in a skilled nursing facility, home health services, or outpatient rehabilitation. Kindred maintains partnerships with over 150 local providers to ensure seamless transitions.

Q7: Are there any restrictions on bringing food or personal items?

A: Families are welcome to bring personal items such as clothing, photos, and comfort items. Food brought from home must be approved by the dietary team to ensure it meets the patient’s nutritional and medical needs. Refrigerators and microwaves are available in family lounges.

Q8: How do I request a copy of my loved one’s medical records?

A: Submit a signed HIPAA authorization form to patientrelations@kindredhealthcare.com or by mail to the facility’s address. Processing takes 5–7 business days. Rush requests may be accommodated for urgent needs with additional documentation.

Q9: Is there a charge for family education sessions or counseling?

A: No. All family education, social work services, chaplaincy visits, and care coordination meetings are provided at no additional cost to patients or families.

Q10: What should I do if I’m dissatisfied with the care my loved one is receiving?

A: Kindred Healthcare encourages open communication. First, speak with the nurse manager or unit supervisor. If concerns remain unresolved, contact the Patient Advocate at 1-800-562-7427 or email patientrelations@kindredhealthcare.com. All complaints are reviewed by the Quality Improvement Committee and responded to within 10 business days.

Conclusion

Kindred Hospital Tarrant County in Fort Worth stands as a beacon of specialized, compassionate, and high-acuity long-term acute care in North Texas. With its expert multidisciplinary teams, advanced clinical infrastructure, and unwavering commitment to patient and family-centered care, it has earned its place as a regional leader in post-acute medicine. Whether you are a family member seeking guidance, a referring physician coordinating a transfer, or a community partner looking to collaborate, the hospital’s official customer support channels—available via toll-free number, email, and in-person visits—are designed to meet your needs with professionalism and empathy.

The toll-free number, 1-800-562-7427, is more than just a contact line—it is a lifeline for families navigating complex medical journeys. From admission to discharge, Kindred ensures that no one walks this path alone. Its achievements in reducing readmissions, advancing wound care, and integrating technology into care delivery set a standard for the entire LTAC industry.

As healthcare continues to evolve toward value-based, coordinated models, Kindred Hospital Tarrant County remains at the forefront—proving that even the most critically ill patients deserve not just treatment, but dignity, hope, and a clear path to recovery. For those in need of long-term acute care in the Fort Worth area and beyond, Kindred is not just a hospital—it is a partner in healing.