Fort Worth Small Business Development Center in Fort Worth: SBA Resource – Official Customer Support Customer Care Number | Toll Free Number

The Fort Worth Small Business Development Center (FW SBDC) stands as a cornerstone of economic empowerment in North Texas, providing critical guidance, training, and resources to entrepreneurs and small business owners across the region. As an official resource partner of the U.S. Small Business Administration (SBA), the FW SBDC delivers no-cost, confidential business advising services tailored to the unique needs of startups, minority-owned enterprises, women-led ventures, and veteran-owned businesses. Whether you’re drafting your first business plan, seeking startup funding, navigating tax compliance, or scaling operations, the FW SBDC is your trusted ally. This comprehensive guide explores the center’s history, services, official contact channels, industry impact, and global accessibility—equipping you with everything you need to connect with this vital SBA resource.

Introduction: The Fort Worth Small Business Development Center – A Legacy of Support

Established in 1985, the Fort Worth Small Business Development Center has grown from a modest regional initiative into one of the most impactful SBA-funded business development networks in Texas. Located in the heart of the Dallas-Fort Worth metroplex—a region consistently ranked among the top U.S. markets for small business growth—the FW SBDC operates under the umbrella of Texas Christian University (TCU) and in close partnership with the SBA, the State of Texas, and local economic development agencies.

The center was founded in response to a growing need for accessible, expert business advice among underserved entrepreneurs, particularly in minority and rural communities. Over the decades, the FW SBDC has evolved to serve more than 15,000 clients annually, helping launch over 3,500 new businesses and supporting the retention and expansion of more than 12,000 existing enterprises. Its mission is simple yet powerful: to foster sustainable economic growth by removing barriers to entrepreneurship.

Today, the FW SBDC supports a diverse array of industries, including technology startups, food and beverage enterprises, healthcare services, construction, retail, logistics, and green energy ventures. Its clients range from home-based solopreneurs to multi-million-dollar firms seeking export assistance or federal contracting opportunities. With a team of certified business advisors, financial analysts, and industry specialists, the center provides customized support that adapts to each business’s stage of development—from ideation to international expansion.

Why the Fort Worth Small Business Development Center is Unique Among SBA Resources

While the SBA operates dozens of Small Business Development Centers nationwide, the Fort Worth SBDC distinguishes itself through a combination of localized expertise, innovative programming, and deep community integration. Unlike generic national resources, the FW SBDC tailors its services to the economic realities of North Texas—where the cost of living is rising, supply chains are complex, and access to capital remains a persistent challenge for minority-owned businesses.

One of the center’s most distinctive features is its “Business Accelerator Program,” a 12-week intensive course that pairs emerging entrepreneurs with mentors from Fortune 500 companies, successful local founders, and SBA loan officers. Participants receive personalized feedback on business models, pitch decks, and financial projections—often leading to seed funding or investor connections.

Additionally, the FW SBDC is one of the few centers in Texas with a dedicated Export Assistance Program. Through partnerships with the U.S. Commercial Service and the Texas Department of Agriculture, it helps local manufacturers, artisans, and tech firms navigate international trade regulations, identify overseas buyers, and secure export financing. This has enabled dozens of Fort Worth-based companies to enter markets in Mexico, Canada, Germany, and Southeast Asia.

The center also leads in digital accessibility. Unlike many regional SBDCs that rely solely on in-person appointments, the FW SBDC offers 24/7 virtual advising via Zoom, a mobile-friendly client portal, and an AI-powered chatbot that answers common questions about permits, licenses, and SBA loan eligibility. Its client satisfaction rate exceeds 96%, according to annual SBA performance reviews.

Another unique advantage is its focus on equity. The FW SBDC dedicates 40% of its advising hours to businesses owned by women, veterans, LGBTQ+ individuals, and people of color. It also operates a “Business Equity Fund,” a grant program funded by private donors and local corporations that provides up to $5,000 in non-repayable assistance to qualifying startups.

Fort Worth Small Business Development Center Toll-Free and Helpline Numbers

Connecting with the Fort Worth Small Business Development Center is simple, fast, and free. Whether you’re calling from a home office in Arlington, a warehouse in Grapevine, or a mobile device while on the road, you can reach expert advisors through multiple official channels.

The primary toll-free number for the Fort Worth SBDC is:

1-800-728-7232

This number connects callers directly to the main administrative office, where trained intake specialists will route your inquiry to the appropriate advisor based on your industry, business stage, and language preference. The line is staffed Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. Voicemail is available after hours, and all messages are returned within 24 business hours.

In addition to the toll-free line, the FW SBDC offers a dedicated helpline for veterans and military spouses:

1-833-777-SBDC (1-833-777-7232)

This line is staffed by advisors certified in veteran business transition programs and can assist with VA loan applications, DoD contracting opportunities, and transition-to-civilian entrepreneurship planning.

For Spanish-speaking entrepreneurs, a bilingual support line is available:

1-844-344-7232

This line provides full advisory services in Spanish, including document review, financial planning, and compliance guidance.

For urgent technical or website support related to the SBDC client portal, contact:

1-817-257-3100

This number is reserved for technical issues with online applications, document uploads, or portal access. It is monitored during business hours only.

Important Note: The Fort Worth SBDC does not charge for any of its services. Any third party claiming to represent the SBDC and asking for payment for “advising,” “grant applications,” or “SBA certification” is fraudulent. Always verify contact information on the official website: www.fwsbdc.org

How to Reach the Fort Worth Small Business Development Center – Multiple Access Points

The FW SBDC understands that entrepreneurs have diverse needs and lifestyles. That’s why it offers multiple, flexible ways to connect—ensuring no one is left behind due to location, mobility, or schedule constraints.

In-Person Advising

The main office is located at:

201 W. University Drive, Suite 100

Fort Worth, TX 76109

On the campus of Texas Christian University

Appointments are required and can be scheduled online at www.fwsbdc.org/appointments. Advisors are available for one-on-one consultations on business planning, financial modeling, marketing strategy, and regulatory compliance. Walk-ins are accepted on a limited basis during “Drop-In Hours,” held every Wednesday from 10 a.m. to 2 p.m.

Virtual Advising

Through secure Zoom video conferencing, clients can meet with advisors from anywhere in Texas or beyond. Virtual sessions are ideal for remote entrepreneurs, those with mobility challenges, or businesses in rural areas without easy access to the Fort Worth office. To schedule a virtual appointment, call the toll-free number or use the online calendar on the website.

Email Support

For non-urgent inquiries, clients may email advice@fwsbdc.org. Typical response time is 1–2 business days. Email is best for document requests, general questions about SBA programs, or follow-ups after an appointment.

Workshops and Webinars

The FW SBDC hosts over 150 free educational events annually, covering topics such as:

• How to Get an SBA 7(a) Loan
• Writing a Winning Business Plan
• Understanding Texas Sales Tax Requirements
• Marketing on Instagram and TikTok for Small Businesses
• Applying for Federal Grants and Contracts

Workshops are offered both in-person and live-streamed. Recordings are archived on the website for on-demand viewing. Registration is free but required.

Mobile Advisory Units

In partnership with the Tarrant County Transportation Authority, the FW SBDC operates two mobile advisory vans that travel to underserved neighborhoods, farmers markets, and community centers. These units provide free Wi-Fi, laptop access, and on-the-spot advising. Visit the website’s “Mobile Unit Schedule” to see where the van will be next.

Business Resource Library

Located in the main office, the library offers free access to industry reports, legal templates, market research databases (including IBISWorld and Statista), and SBA publications. Clients can also print, scan, and fax documents at no cost.

Worldwide Helpline Directory – Connecting Fort Worth SBDC to Global Entrepreneurs

While the Fort Worth SBDC primarily serves North Texas, its influence extends globally through partnerships with international trade organizations and digital platforms. Entrepreneurs outside the U.S. who are seeking to export to or partner with Fort Worth-based businesses can access the following official international support channels:

North America

• Canada: Contact the Canadian Trade Commissioner Service at 1-800-567-9604. They can connect you with FW SBDC export advisors for U.S. market entry.
• Mexico: For businesses in Mexico seeking to sell to Texas, reach out to ProMéxico at +52-55-5080-8000. They maintain a formal liaison with the FW SBDC’s Export Program.

Europe

• Germany: The German Trade & Invest (GTAI) agency can facilitate introductions to Fort Worth SBDC clients in manufacturing and renewable energy. Call +49-30-18615-5555.
• United Kingdom: Contact the Department for Business and Trade (DBT) at 020 7215 5000 to connect with FW SBDC’s UK export network.

Asia

• Japan: JETRO (Japan External Trade Organization) has a partnership with the FW SBDC for tech and food exports. Call +81-3-3201-3311.
• India: The Indian Trade Promotion Organization (ITPO) can assist Indian exporters targeting Texas markets. Reach them at +91-11-2341-1000.

Australia and Oceania

• Australia: Austrade offers support for Australian businesses entering the Texas market. Call 1300-361-067.

Latin America & Africa

• Brazil: ApexBrasil can connect you with Fort Worth SBDC clients in logistics and agribusiness. Call +55-61-3411-9000.
• Nigeria: The Nigerian Export Promotion Council (NEPC) partners with the FW SBDC for textiles and tech exports. Call +234-9-461-7800.

Important: These international numbers are for trade facilitation only. They do not provide direct business advising services. For personalized support, U.S.-based entrepreneurs must contact the official FW SBDC toll-free numbers listed earlier.

About the Fort Worth Small Business Development Center – Key Industries and Achievements

The Fort Worth SBDC’s success is measured not just in client numbers, but in transformative economic outcomes across key industries. Below are some of the most impactful sectors the center has helped grow:

Technology & Software Startups

Fort Worth has emerged as a tech hub outside Austin and Dallas, with dozens of software, cybersecurity, and SaaS startups launching through the FW SBDC’s Tech Accelerator Program. In 2023 alone, 47 tech startups received seed funding totaling over $12 million, with 12 securing follow-on investment from Texas-based venture capital firms. One standout success is “CivitasAI,” a local AI firm that now serves municipal clients across 14 states.

Food & Beverage Manufacturing

From craft breweries to gluten-free bakeries, the FW SBDC has been instrumental in helping food entrepreneurs navigate FDA regulations, labeling requirements, and distribution logistics. The center’s “Kitchen Incubator” program provides shared commercial kitchen space at reduced rates. Over 80 food businesses have graduated from the program, with brands like “Texas Spice Co.” and “Pecan Pie Co.” now sold in national retailers including Whole Foods and Target.

Healthcare & Wellness Services

With the aging population in North Texas, demand for home health services, telemedicine, and wellness startups has surged. The FW SBDC helped launch over 150 healthcare-related businesses in the past three years, including mobile physical therapy firms, mental health apps, and medical supply distributors. One client, “ElderCare Connect,” now employs 65 people and serves 2,000 seniors monthly.

Construction & Green Building

The center has partnered with the U.S. Green Building Council to train contractors in sustainable building practices. Over 200 small construction firms have received certification through FW SBDC workshops, leading to increased bids on municipal green infrastructure projects. In 2022, a Fort Worth-based solar installer secured a $4.2 million contract with the City of Fort Worth—thanks in part to SBDC guidance on federal tax credits and bonding requirements.

Export & International Trade

Since launching its Export Assistance Program in 2018, the FW SBDC has helped 217 local businesses begin exporting. Collectively, these companies generated over $280 million in export sales by 2023. Top export categories include aerospace components, industrial machinery, specialty foods, and medical devices. One company, “Tarrant Precision Tools,” now exports 60% of its output to Canada and Germany.

Minority-Owned Business Growth

Fort Worth is home to one of the fastest-growing Black and Hispanic business populations in the U.S. The FW SBDC’s Equity Initiative has provided direct advising to over 3,200 minority-owned businesses since 2020. As a result, minority business ownership in Tarrant County increased by 27% between 2020 and 2023—outpacing the national average.

Key Achievements (2020–2024)

• Created or retained over 18,500 jobs in North Texas
• Helped clients secure over $450 million in financing (loans, grants, equity)
• Trained more than 12,000 entrepreneurs in business fundamentals
• Ranked

  1 in Texas for client satisfaction among SBA SBDCs (2023 SBA National Survey)

• Received the 2022 SBA National Award for Innovation in Small Business Support

Global Service Access – Serving Entrepreneurs Beyond Texas

While the Fort Worth SBDC’s physical footprint is in North Texas, its digital infrastructure and partnerships allow entrepreneurs worldwide to benefit from its resources. The center offers:

• Free Online Course Library: Over 80 on-demand video courses on business planning, accounting, marketing, and compliance—all accessible globally at no cost.
• Downloadable Templates: Business plan templates, financial projections, SBA loan applications, and marketing calendars available in multiple languages.
• International Webinars: Monthly live sessions on “Exporting to the U.S.” and “How to Partner with American SMEs,” attended by entrepreneurs from 32 countries.
• Virtual Mentor Network: Connect with U.S.-based mentors via the SBDC’s global mentoring platform, MatchMyMentor.org.

International clients are encouraged to use the toll-free number (1-800-728-7232) during U.S. business hours. Advisors can assist with general questions about U.S. regulations, SBA programs, and market entry strategies—even if the client is not located in the U.S.

For businesses outside North America seeking to establish a U.S. presence, the FW SBDC provides a free “U.S. Market Entry Checklist” and can refer clients to legal and immigration partners who specialize in E-2 visas and LLC formation.

FAQs – Frequently Asked Questions

Is the Fort Worth Small Business Development Center really free?

Yes. All advising, workshops, templates, and one-on-one consultations are provided at no cost to clients. The center is funded by the U.S. Small Business Administration, the State of Texas, and private donors. No service requires payment.

Do I need to be a U.S. citizen to use the FW SBDC?

No. Legal residents, visa holders, and entrepreneurs planning to launch a U.S.-based business are welcome. The center does not ask for immigration status during intake.

Can the FW SBDC help me get an SBA loan?

Yes. While the SBDC does not lend money, its advisors help you prepare loan applications, choose the right SBA program (7(a), 504, Microloan), connect you with approved lenders, and review your financial statements for accuracy.

How long does it take to get an appointment?

Typically within 3–5 business days. During peak seasons (January–March), wait times may extend to 7–10 days. Emergency appointments for businesses facing closures or sudden funding loss are prioritized.

Does the FW SBDC help with grants?

Yes. Advisors help identify federal, state, and private grant opportunities, assist with application writing, and review eligibility criteria. However, they cannot guarantee funding.

Can I get help if I’m not in Fort Worth?

Absolutely. The FW SBDC serves all of North Texas and offers virtual services to clients statewide. If you’re outside Texas, you may still access free resources and webinars.

What if I speak limited English?

The center offers full services in Spanish via the bilingual helpline (1-844-344-7232). Interpretation services are available for over 20 additional languages upon request.

How do I know if a caller claiming to be from the SBDC is legitimate?

Legitimate SBDC advisors will never ask for your Social Security number, bank login, or payment over the phone. Always verify contact details at www.fwsbdc.org. Report suspicious calls to the SBA Office of Inspector General at 1-800-347-4440.

Can the FW SBDC help me with my LLC or incorporation?

Yes. Advisors can guide you through Texas state requirements, recommend registered agents, and help you file Articles of Organization. They do not file paperwork for you but provide templates and step-by-step instructions.

What if I already have a business and want to scale?

The FW SBDC specializes in growth-stage advising. Whether you need help with hiring, inventory management, digital marketing, or franchising, advisors have the tools and networks to support your next phase.

Conclusion – Your Next Step to Business Success Starts Here

The Fort Worth Small Business Development Center is more than just an SBA resource—it’s a catalyst for economic transformation. Whether you’re a first-time entrepreneur with a dream, a veteran starting a new chapter, a minority business owner seeking equity, or a manufacturer ready to export, the FW SBDC offers the tools, expertise, and community support you need to thrive.

With its free, personalized advising, innovative programs, and unwavering commitment to inclusion, the center has earned its reputation as one of the most effective small business support organizations in the nation. The official toll-free number—1-800-728-7232—is your direct line to success.

Don’t wait until you’re overwhelmed by permits, loans, or marketing challenges. Reach out today. Your business deserves expert guidance—and the Fort Worth SBDC is ready to deliver it, without cost, without delay, and without judgment.

Visit www.fwsbdc.org to learn more, access free resources, or schedule your first appointment. The future of your business starts with one call.