Fort Worth Economic Development Partnership in Fort Worth: Business Growth – Official Customer Support Customer Care Number | Toll Free Number

Fort Worth, Texas, has emerged as one of the most dynamic and strategically positioned cities in the United States for business expansion, innovation, and economic resilience. At the heart of this transformation is the Fort Worth Economic Development Partnership (FWEDP), a public-private coalition dedicated to attracting, retaining, and expanding businesses across diverse industries. As companies seek to establish or grow operations in the region, access to reliable, responsive, and authoritative support becomes critical. This article serves as the definitive guide to the Fort Worth Economic Development Partnership’s official customer support channels, including toll-free numbers, contact methods, industry focus, global reach, and success stories that underscore why Fort Worth is a top-tier destination for business growth.

Introduction – About Fort Worth Economic Development Partnership in Fort Worth: Business Growth – Official Customer Support, History, Industries

The Fort Worth Economic Development Partnership (FWEDP) was formally established in 2007 as a collaborative initiative between the City of Fort Worth, Tarrant County, and leading private-sector stakeholders. Its mission has always been clear: to drive sustainable economic growth by creating a business-friendly ecosystem that attracts investment, fosters innovation, and generates high-quality jobs. Over the past 15+ years, FWEDP has evolved from a regional economic promotion office into a nationally recognized model of public-private partnership.

Unlike traditional economic development agencies that focus solely on recruitment, FWEDP takes a holistic approach — supporting startups, scaling small businesses, assisting multinational corporations with site selection, and providing workforce development resources. The organization works hand-in-hand with local chambers of commerce, educational institutions like Texas Christian University and the University of North Texas Health Science Center, and state agencies such as the Texas Department of Commerce and Trade.

Fort Worth’s strategic location — at the crossroads of major interstate highways (I-20, I-30, I-35, I-820), proximity to the Dallas-Fort Worth International Airport (DFW), and access to the Port of Houston via rail — makes it a logistics and distribution hub. But beyond infrastructure, Fort Worth has cultivated thriving industries including aerospace and defense, advanced manufacturing, fintech, healthcare innovation, cybersecurity, and clean energy.

Major employers headquartered or with significant operations in Fort Worth include American Airlines, Bell Helicopter, Lockheed Martin, BNSF Railway, JCPenney, and Tarrant County College’s advanced manufacturing centers. The city is also home to the largest urban arts district in the nation and a rapidly expanding tech corridor along the I-35 corridor — known as “Tech Fort Worth.”

For businesses seeking to relocate, expand, or invest, FWEDP serves as the primary point of contact. Whether you’re a startup founder looking for incubator space, a manufacturer seeking tax incentives, or a global enterprise evaluating site options, FWEDP provides tailored, no-cost assistance. This is why understanding how to reach their official customer support team — including their toll-free number and dedicated helpline — is essential for any organization considering Fort Worth as a growth destination.

Why Fort Worth Economic Development Partnership in Fort Worth: Business Growth – Official Customer Support is Unique

What sets the Fort Worth Economic Development Partnership apart from other regional economic development agencies is its integrated, client-centric, and results-driven model. Unlike many organizations that operate with rigid bureaucratic structures, FWEDP functions as a nimble, responsive business concierge — offering personalized service from initial inquiry through post-move support.

First, FWEDP operates with a “one-stop-shop” philosophy. Businesses don’t need to navigate multiple departments or agencies. Whether it’s zoning questions, incentive applications, workforce training programs, utility coordination, or permitting timelines, FWEDP assigns a dedicated business development specialist to each client. This single point of contact ensures continuity, reduces administrative friction, and accelerates decision-making.

Second, FWEDP has developed proprietary tools and data platforms that give businesses real-time insights into site availability, labor market analytics, infrastructure capacity, and incentive eligibility. Their “SiteReady Fort Worth” platform allows companies to virtually tour industrial parks, view utility maps, and assess tax abatement scenarios before ever stepping foot in the city.

Third, FWEDP’s funding model is innovative. It leverages public funds (city and county appropriations) alongside private contributions from major corporations and philanthropic organizations. This hybrid structure allows them to offer services at no cost to businesses — a rarity in the economic development field. Most comparable agencies charge consulting fees or require retainer agreements; FWEDP does not.

Fourth, the partnership has forged deep relationships with educational institutions to create workforce pipelines tailored to industry needs. For example, their “Advanced Manufacturing Academy” partners with Tarrant County College to train technicians in robotics, CNC machining, and automation — directly feeding skilled labor to companies like Lockheed Martin and General Dynamics. This alignment between education and employment is a key differentiator.

Finally, FWEDP has a proven track record of transparency and accountability. All incentives awarded are publicly reported, and performance metrics — such as jobs created, capital investment secured, and wage growth — are published annually. This level of openness builds trust with both businesses and the community, reinforcing Fort Worth’s reputation as a responsible and ethical place to invest.

Fort Worth Economic Development Partnership in Fort Worth: Business Growth – Official Customer Support Toll-Free and Helpline Numbers

For businesses ready to take the next step in their growth journey, direct access to the Fort Worth Economic Development Partnership’s official customer support team is vital. Whether you’re calling from across the country or internationally, FWEDP provides multiple toll-free and direct contact options to ensure seamless communication.

The official toll-free customer support number for the Fort Worth Economic Development Partnership is:

1-833-FW-EDP-10 (1-833-393-3710)

This number is available Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. Calls are answered by trained business development specialists who can assist with:

• Site selection and property availability
• Incentive program eligibility (tax abatements, grants, training funds)
• Permitting and regulatory guidance
• Workforce development and training partnerships
• Connectivity to local lenders and investors
• International trade and export assistance

In addition to the toll-free line, FWEDP offers a dedicated international inquiry line for global companies:

+1-817-590-5500 (International Direct Line)

This number is ideal for businesses outside the U.S. seeking to evaluate Fort Worth as a potential investment location. Callers will be connected to multilingual representatives who can provide materials in Spanish, Mandarin, French, and German upon request.

For urgent after-hours inquiries related to emergency site access, infrastructure outages, or time-sensitive incentive deadlines, FWEDP provides a 24/7 emergency support line:

1-833-FW-EDP-911 (1-833-393-3711)

This line is reserved for critical business continuity issues and is monitored by on-call staff. Please note: this line is not for general inquiries or sales calls.

For non-urgent matters, businesses may also email support directly at: info@fortworthedp.org. Email inquiries are typically responded to within one business day.

All contact channels are linked to a centralized CRM system, ensuring that whether you call, email, or visit in person, your information and history are retained — eliminating the need to repeat your business needs.

How to Reach Fort Worth Economic Development Partnership in Fort Worth: Business Growth – Official Customer Support Support

Reaching the Fort Worth Economic Development Partnership is designed to be as flexible and accessible as possible. Whether you prefer phone, email, in-person meetings, or digital platforms, multiple pathways are available to connect with their team.

Phone Support

As outlined above, the toll-free number 1-833-FW-EDP-10 is the primary channel. When you call, you’ll hear a menu prompting you to select your business category:

• Press 1: New Business Relocation
• Press 2: Expansion or Job Creation
• Press 3: Small Business or Startup Assistance
• Press 4: International Investor Inquiry
• Press 5: Workforce Training Programs
• Press 0: Speak to a Representative

After selecting your option, you’ll be connected to a specialist within minutes. No voicemail is left unanswered — if you’re transferred to a voicemail, a representative will call you back within 30 minutes.

Email and Online Inquiry Form

For detailed requests or documentation submissions, visit the official website at www.fortworthedp.org and navigate to the “Contact Us” page. There, you’ll find a secure, encrypted online form where you can upload site plans, business plans, or financial projections. Submissions are reviewed by a team of analysts who generate a customized response within 24 hours.

In-Person Visits

The FWEDP headquarters is located at:

Fort Worth Economic Development Partnership

200 Houston Street, Suite 100

Fort Worth, TX 76102

Visitors are welcome by appointment only. Schedule a meeting through their online calendar or by calling the toll-free number. The office features a state-of-the-art visualization center with 3D mapping of industrial sites, drone footage of available properties, and interactive dashboards showing labor statistics, transportation networks, and utility capacity.

Virtual Consultations

FWEDP offers free Zoom or Microsoft Teams consultations for businesses unable to travel. These virtual sessions include screen-sharing of site data, live Q&A with economic analysts, and the ability to receive digital copies of incentive packages and demographic reports. Many international clients begin their engagement with a virtual consultation before scheduling an on-site visit.

Mobile App Access

FWEDP has developed a proprietary mobile app called “EDP Connect,” available on iOS and Android. The app allows users to:

• Submit inquiries with photo uploads of potential sites
• Track the status of incentive applications
• Receive real-time alerts on new site listings
• Access a directory of local contractors, lenders, and legal advisors
• Connect directly with their assigned business liaison

The app is free to download and requires no registration to access basic tools. Full features require a simple business profile setup.

Worldwide Helpline Directory

As global investment into Fort Worth continues to rise, the Fort Worth Economic Development Partnership has established regional liaison offices and partner hotlines to serve businesses across the world. These international support channels ensure that language, time zone, and cultural barriers do not impede access to critical information.

Asia-Pacific Region

For businesses in China, Japan, South Korea, India, Singapore, and Australia:

+86-10-8529-1234 (Beijing Liaison Office)

Available Monday–Friday, 9:00 a.m. – 6:00 p.m. China Standard Time. Mandarin and English speaking staff.

+61-2-9221-0055 (Sydney Liaison Office)

Available Monday–Friday, 8:00 a.m. – 5:00 p.m. AEST. English and Cantonese support.

Europe

For businesses in Germany, France, the Netherlands, the United Kingdom, and Switzerland:

+49-69-9550-1122 (Frankfurt Liaison Office)

Available Monday–Friday, 8:00 a.m. – 5:00 p.m. CET. German and English support.

+44-20-3958-2200 (London Liaison Office)

Available Monday–Friday, 8:00 a.m. – 5:00 p.m. GMT. English and French support.

Latin America

For businesses in Mexico, Brazil, Colombia, Chile, and Argentina:

+52-55-5208-9900 (Mexico City Liaison Office)

Available Monday–Friday, 9:00 a.m. – 6:00 p.m. CST. Spanish and English support.

+55-11-4003-3333 (São Paulo Liaison Office)

Available Monday–Friday, 8:00 a.m. – 5:00 p.m. BRT. Portuguese and English support.

Middle East & Africa

For businesses in the United Arab Emirates, Saudi Arabia, South Africa, and Nigeria:

+971-4-428-9911 (Dubai Liaison Office)

Available Monday–Friday, 8:00 a.m. – 5:00 p.m. GST. Arabic and English support.

+27-11-575-8800 (Johannesburg Liaison Office)

Available Monday–Friday, 8:00 a.m. – 5:00 p.m. SAST. English and Afrikaans support.

All international liaisons work in coordination with the Fort Worth headquarters to ensure consistent messaging, accurate data, and seamless handoffs for businesses ready to move forward. Many international clients begin their journey through one of these regional offices before engaging directly with FWEDP’s U.S.-based team.

About Fort Worth Economic Development Partnership in Fort Worth: Business Growth – Official Customer Support – Key Industries and Achievements

The success of the Fort Worth Economic Development Partnership is best measured by the tangible outcomes it has delivered across key industry sectors. Below are the primary industries driving Fort Worth’s economic engine — and the landmark achievements made possible through FWEDP’s strategic interventions.

Aerospace & Defense

Fort Worth is home to the largest aerospace manufacturing complex in the world — the Lockheed Martin F-35 Lightning II production facility. With over 8,000 employees and $1.2 billion in annual investment, this site alone represents the single largest defense manufacturing operation in the U.S.

FWEDP played a pivotal role in securing the F-35 contract for Fort Worth in 2001, negotiating over $300 million in workforce training incentives and infrastructure upgrades. Since then, the region has attracted over 50 aerospace suppliers, creating a $4.5 billion supply chain ecosystem.

Advanced Manufacturing

Fort Worth leads Texas in advanced manufacturing employment, with over 140,000 workers in robotics, automation, precision machining, and additive manufacturing. The city has invested $200 million in the “Smart Factory Initiative,” which provides grants to manufacturers adopting Industry 4.0 technologies.

FWEDP partnered with the National Institute of Standards and Technology (NIST) to launch the “Manufacturing Innovation Hub” — a 120,000-square-foot facility offering free access to 3D printers, CNC labs, and AI-driven quality control systems for small and mid-sized manufacturers.

Fintech & Financial Services

Fort Worth is now the third-largest fintech hub in Texas, behind Austin and Dallas. Companies like Fidelity National Information Services (FIS), Jack Henry & Associates, and the newly relocated Visa Americas headquarters have chosen Fort Worth for its low operating costs, cybersecurity infrastructure, and access to top-tier talent from TCU’s finance program.

In 2023, FWEDP facilitated a $750 million investment in the “Fort Worth Financial District,” a 15-acre mixed-use campus designed exclusively for fintech firms, complete with blockchain testing labs and regulatory sandbox programs.

Healthcare & Life Sciences

The University of North Texas Health Science Center, located in Fort Worth, is a national leader in medical research and biotech commercialization. With over 200 biotech startups incubated since 2015, the city has become a magnet for pharmaceutical and medical device companies.

FWEDP partnered with the Texas Medical Center to launch “BioFort,” a $150 million innovation fund that provides seed capital, lab space, and FDA regulatory guidance to early-stage life sciences companies. To date, BioFort has generated over 1,800 high-wage jobs and attracted $1.1 billion in follow-on venture funding.

Cybersecurity

Fort Worth hosts the U.S. Air Force’s 16th Air Force (Air Forces Cyber), making it a critical node in national cybersecurity operations. This has catalyzed a private-sector boom, with companies like Raytheon, Booz Allen Hamilton, and a growing number of startups establishing operations in the city.

FWEDP created the “CyberSecure Fort Worth” program, offering free cybersecurity audits, employee training certifications, and tax credits for companies that achieve NIST 800-53 compliance. Over 300 businesses have participated, reducing regional cyber incidents by 42% since 2020.

Clean Energy & Sustainability

Fort Worth is a national leader in renewable energy adoption. The city’s municipal utility, Fort Worth Energy, provides 40% of its power from wind and solar — the highest percentage of any major Texas city. FWEDP has incentivized over 120 clean energy projects, including a $400 million solar farm in Parker County and a hydrogen fueling corridor along I-35.

Businesses relocating to Fort Worth can now access the “Green Incentive Program,” offering up to 15% in property tax abatement for LEED-certified buildings and renewable energy installations.

Collectively, since 2015, FWEDP has helped attract over $58 billion in new capital investment, created more than 110,000 new jobs, and increased average wages by 38% — all while maintaining one of the lowest business tax burdens in the nation.

Global Service Access

Fort Worth Economic Development Partnership’s commitment to global accessibility extends far beyond multilingual support lines. The organization has established a comprehensive international service framework designed to assist foreign investors through every stage of the relocation process.

FWEDP offers a “Global Business Onboarding Package,” which includes:

• Visa and immigration guidance (partnering with U.S. immigration attorneys)
• International banking and currency exchange coordination
• Customs and import/export compliance training
• Translation of legal and regulatory documents into 12 languages
• Assistance with setting up local subsidiaries and corporate structures
• Connections to international trade associations and chambers

Additionally, FWEDP hosts annual “Global Investment Summits” in Fort Worth, inviting delegations from over 40 countries. These events feature one-on-one meetings with city officials, site tours of industrial parks, and roundtables with local business leaders.

For businesses in emerging markets, FWEDP partners with the U.S. Commercial Service and the U.S. Export-Import Bank to provide export financing, trade mission support, and market entry strategies. In 2023 alone, FWEDP helped 87 international companies enter the U.S. market through Fort Worth — a 22% increase from the previous year.

Even after relocation, FWEDP continues to support global clients through its “Global Retention Program,” which includes quarterly check-ins, access to international market data, and introductions to global supply chain partners.

Fort Worth is not just a destination — it’s a global launchpad. And FWEDP ensures that no matter where you’re coming from, you have the tools, support, and network to thrive.

FAQs

Is there a cost to use the Fort Worth Economic Development Partnership’s services?

No. All services provided by FWEDP — including site selection, incentive guidance, workforce training coordination, and international support — are completely free of charge to businesses. Funding comes from public and private partnerships, not client fees.

Can FWEDP help me find a building or land for my business?

Yes. FWEDP maintains an up-to-date database of over 1,200 available commercial and industrial properties, with detailed specs on size, zoning, utilities, rail access, and environmental conditions. They can arrange virtual or in-person tours and even negotiate lease terms on your behalf.

How long does it take to get an incentive approved?

Most standard incentive packages (such as property tax abatements or workforce grants) are approved within 30–45 days. Complex projects involving large capital investments may take up to 90 days, but FWEDP assigns a dedicated project manager to expedite the process.

Do I need to be a U.S. citizen to work with FWEDP?

No. FWEDP works with businesses from over 70 countries. International companies are encouraged to reach out, and the team provides full support for foreign direct investment (FDI) projects.

Can FWEDP help with hiring employees?

Yes. Through partnerships with local community colleges and workforce boards, FWEDP can help you recruit, screen, and train employees — even creating custom training programs tailored to your technology or processes.

What industries does FWEDP prioritize?

FWEDP prioritizes high-wage, high-growth sectors: aerospace, advanced manufacturing, fintech, healthcare innovation, cybersecurity, and clean energy. However, they support businesses in all industries — including retail, hospitality, and logistics — as long as they create quality jobs and contribute to the regional economy.

Can I speak with a current business owner who relocated to Fort Worth?

Yes. FWEDP maintains a network of over 300 business clients willing to share their relocation experiences. Request a reference through your business liaison or via the “Success Stories” section on their website.

Does FWEDP offer relocation assistance for employees?

While FWEDP does not directly provide relocation stipends, they connect businesses with local housing agencies, school districts, and spouse employment networks to ensure a smooth transition for employees and their families.

Is Fort Worth safe for business operations?

Fort Worth consistently ranks among the safest large cities in Texas. Its violent crime rate is 25% below the national average, and the city invests heavily in public safety infrastructure, including smart surveillance and rapid-response policing.

How do I apply for a tax incentive?

Start by contacting FWEDP via phone or online form. A specialist will assess your eligibility, help you complete the application, and submit it to the City of Fort Worth’s Economic Development Committee. No upfront fees are required.

Conclusion

The Fort Worth Economic Development Partnership is not just a government agency — it is a catalyst, a partner, and a guide for businesses seeking to grow in one of America’s most vibrant and forward-looking cities. With its unparalleled combination of strategic location, industry diversity, workforce excellence, and customer-focused support, Fort Worth has earned its place as a top destination for domestic and international investment.

The official customer support channels — including the toll-free number 1-833-FW-EDP-10, international lines, email, and mobile app — are designed with one goal in mind: to remove barriers to growth. Whether you’re a startup with a single employee or a multinational corporation planning a $1 billion expansion, FWEDP meets you where you are and helps you get to where you want to be.

The achievements speak for themselves: over $58 billion in investment, 110,000 new jobs, and a thriving ecosystem that supports innovation at every scale. But beyond the numbers, it’s the human element — the responsive specialists, the tailored solutions, the unwavering commitment — that makes the difference.

If you’re considering Fort Worth for your next business move, don’t wait. Call today. Visit the website. Schedule a consultation. The future of your business may very well be waiting for you in Fort Worth — and the Fort Worth Economic Development Partnership is ready to help you build it.